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Level Areas To Be Reviewed When Analysing Records Management Systems
The
following questions provide a guideline for determining the current status
of an organisation's records management. Obviously this is just an overview
of the key areas and further detail should be elicited. If the answers
to these general questions are 'no', or 'somewhat' then that area of a
records management programme needs to be further developed in order to
considered robust and sustainable.
- Is there
a clearly defined policy for the management of information and records
across the entire organisation?
- Has responsibility
for managing information and records been identified as a discrete function
and is this reflected in job descriptions?
- Are there
established procedures which specify the way in which records should
be created and their movements tracked?
- Is there
guidance for users on how to handle records and information?
- Are records
management practices included in training programmes?
- Are there
clearly defined arrangements for the disposal of records and information
when they are no longer required?
- Are there
clearly defined mechanisms for the retrieval of records and information?
- Are sufficient
resources (people, money, accommodation and equipment) allocated for
information and records management work?
- Are there
service delivery standards which define what level of service users
can expect?
- Is responsibility
for monitoring the quality of the service allocated to a specified group
or individual, and does such monitoring take place on a regular basis?
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